Shipping policy
Shipping Policy
Shipping Locations
•We currently ship office pods within the United States.
Processing Time
•Orders are processed within 7–10 business days.
•Custom orders may require additional processing time.
Shipping Methods
•Shipping is conducted through our trusted logistics partners.
•Delivery times vary based on your location but typically range from 20-25 business days after processing.
Shipping Costs
•Shipping costs are calculated at checkout and depend on the delivery location and pod size.
Delivery
•Delivery includes curbside drop-off. Additional delivery services (e.g., assembly) must be arranged in advance.
•It is the customer’s responsibility to ensure access for delivery vehicles.
Damaged Shipments
•Inspect your order upon delivery. If damage is noticed, report it within 7 days to info@musepod.us with photos and a detailed description.